Privacy Policy

Privacy Policy for https://bestplumbers.scoopsurge.com

Introduction

Welcome to https://bestplumbers.scoopsurge.com (hereafter referred to as “Best Plumbers” or “we”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s User Data Protection Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparency and Accountability of Data (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable across all aspects of our online presence, including but not limited to:

  1. Our official website at https://bestplumbers.scoopsurge.com
  2. Any mobile or desktop applications associated with our services
  3. All services and products offered by Best Plumbers

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Policy covers the following interactions:

  1. Authorized User Activities: Using our applications and services as a registered user.
  2. Website Visits: Browsing and interacting with any of our websites linked to this Privacy Statement.
  3. Communication: Receiving communications from Best Plumbers, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data, which include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction history.
  4. Purchase Information: Order details, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
  6. Location Data: Geolocation information from your device when you interact with our services.
  7. Feedback: Reviews, ratings, and comments provided by users about our products or services.
  8. Social Media Information: User profiles, preferences, and interactions shared on social media platforms (if integrated).
  9. Product Information: Details regarding the products you view, purchase, or interact with on our site.

We obtain this data through direct user input, automated technologies (such as cookies), and third-party sources who provide us with aggregated or de-identified personal information.

Cookies

Best Plumbers uses cookies to enhance your online experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigation and using our services.
  2. Preference Cookies: Remember user preferences and settings.
  3. Analytics Cookies: Track site usage, analyze trends, and measure the effectiveness of our website and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and delivering products or services
  • Maintaining user accounts and profiles
  • Conducting market research and analytics
  • Complying with legal obligations and regulations

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

Best Plumbers implements robust security measures to safeguard personal data:

  • Encryption: Encrypts data during transmission and at rest to prevent unauthorized access.
  • Access Control: Restricts access to personal information based on the principle of least privilege.
  • Regular Audits: Conducts periodic security audits and assessments to identify and mitigate potential risks.
  • Training: Provides training to employees on data protection best practices.

Your Rights (Depending on your location)

Users in regions with specific privacy laws have certain rights regarding their personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our use of your personal data in specific situations.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discrimination based on your exercise of privacy rights.

To exercise these rights or file complaints/appeals, please contact our Data Privacy Team at [email protected].

Changes to Policy

Best Plumbers reserves the right to update this policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to:

Email: [email protected]
Address: [Best Plumbers Privacy Team Address]